Privacy Policy – Sun Cove Design Studio

1. Introduction
This Privacy Policy explains how Sun Cove Design Studio (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit https://www.suncovedesignstudio.com (the “Website”) or interact with our services.

By using our Website, you confirm that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our Website and services.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and, if significant, we’ll notify you by email or a Website notice.

Our Website and services are not intended for children, and we do not knowingly collect personal data relating to anyone under 16 years of age.

2. What Data We Collect
We may collect the following personal data:

• Identity Data: Full name, job title.

• Contact Data: Email address, phone number, billing and delivery addresses.

• Financial Data: Bank account or card details (for transactions).

• Transaction Data: Details about payments and purchases.

• Technical Data: IP address, browser type, operating system, device type.

• Usage Data: How you use our Website and services.

• Marketing & Communications Data: Your marketing preferences and communications history.
   

3. How We Collect Your Data
Data You Provide Directly
You may provide data when you:

• Complete forms on our Website

• Contact us by email, phone, or post

• Make a purchase or payment

• Sign up for newsletters or marketing
   

Data Collected Automatically
We automatically collect certain data when you use our Website, such as IP address, browser, and browsing activity. This is collected via cookies or similar technologies (see our Cookies Policy).

Data From Third Parties
We may receive data from:

• Analytics and search engine providers

• Advertising networks

• Publicly available sources

4. How We Use Your Data
We only use your data where legally permitted, typically for:

• Contract performance: To deliver services you purchase.

• Consent: For marketing communications or cookies.

• Legitimate interest: To improve services, secure systems, or grow our business.

• Legal obligations: To comply with laws and regulations.
   

PurposeData TypesLegal Basis
Provide Website and servicesIdentity, ContactContract performance
Process transactions & paymentsIdentity, Contact, Financial, TransactionContract performance, Legitimate interest (debt recovery)

Improve Website performanceTechnical, UsageLegitimate interest
Marketing & communicationsIdentity, Contact, MarketingConsent or Legitimate interest

5. Marketing
You will receive marketing communications if you have:

• Opted in to receive them;

• Provided business contact details, and we have a legitimate interest;

• Purchased services without opting out.

You may unsubscribe anytime via the link in emails or by emailing suncovedesignstudio@gmail.com.
We will not share your personal data with third parties for their marketing purposes without your explicit consent.

6. Sharing Your Data
We may share data with trusted third-party providers:

• Website hosting, development, and IT services

• Analytics platforms

• Marketing and social media providers

• Payment processors

• Courier or delivery services

We require all third parties to protect your data and only use it for specified purposes.

We may also share data:

• To comply with legal obligations

• During business sales, mergers, or acquisitions

• To enforce our Terms & Conditions
   

7. International Transfers
If we transfer your personal data outside the UK, EU, or EEA, we will:

• Only transfer to countries with adequate data protection laws; or

• Use legally approved contractual safeguards (e.g., Standard Contractual Clauses).

Contact us at suncovedesignstudio@gmail.com for more details.

8. Data Retention
We retain personal data only as long as needed to fulfil purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

We may anonymise data for analytics or research, allowing indefinite use.

9. Security
We use industry-standard security measures to protect your data. Where you use a password to access our services, you are responsible for keeping it confidential.

10. Your Rights (GDPR/UK Data Protection)
You have the right to:

• Access your data (request a copy)

• Rectify incorrect or incomplete data

• Erase your data (“right to be forgotten”)

• Restrict processing under certain conditions

• Object to processing, especially for marketing

• Data portability (receive data in a machine-readable format)

• Withdraw consent at any time

• Avoid automated decision-making or profiling that significantly affects you

To exercise these rights, contact suncovedesignstudio@gmail.com. We may require proof of identity.

11. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you also have the right to:

• Know what personal data we collect, use, and share

• Delete your personal data (subject to legal exemptions)

• Opt out of sale or sharing of personal data (we do not sell data)

• Correct inaccurate data

• Limit use of sensitive personal data

• Non-discrimination: We will not discriminate against you for exercising your rights

You may designate an authorized agent to make requests on your behalf. To exercise these rights, email suncovedesignstudio@gmail.com.

12. Cookies
We use cookies and similar technologies for analytics, functionality, and advertising. You can manage your cookie preferences in your browser settings. See our Cookies Policy for details.

13. Contact Us
For questions, complaints, or rights requests, contact:
Sun Cove Design Studio

Email: suncovedesignstudio@gmail.com
Website: https://www.suncovedesignstudio.com

You may also contact the Information Commissioner’s Office (ICO) or your local supervisory authority if you’re unhappy with how we process your data. We’d appreciate the chance to resolve concerns first.